• If you are not satisfied with a purchase on Amkiri.com, please email orders@amkiri.com with your Order # and detailed explanation of why you would like to process a return (photos optional). Products must be returned in good condition new condition in their original packaging. Amkiri monitors return activity for abuse and reserves the right to refuse returns on Amkiri.com.
• Amkiri.com purchases can be returned by mail by following the return procedure described below. We regret that we are unable to refund your original shipping charges.
• Please allow approximately 30 days from submitting the return form for your return to be processed. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.
• If you initiate your return to Amkiri.com by mail within 30 days of the date of purchase, and the returned item is in good condition, you will receive a full refund to the original form of payment.
• If you initiate your return to Amkiri.com by mail after the 30 days from the date of purchase, you are not eligible for a return.
• Items purchased on Amkiri.com may not be returned or refunded, 30days or more after the date of purchase. Items shipped to Amkiri outside of the return window, not in good condition or in the original packaging may not be credited back or returned to you.
• Amkiri.com is unable to offer exchanges currently.

• To process your return, e-mail orders@amkiri.com with your Order # and detailed explanation of why you would like to return your order (photos optional). Products must be returned in good condition new condition in their original packaging. Amkiri monitors return activity for abuse and reserves the right to refuse returns on Amkiri.com.
• Please also include photos of the shipment to your Return form. (optional).
• Return your item in original Amkiri packaging and original shipped box if available. Otherwise, pack your return in a well-padded envelope or box to prevent damage in transit
• Returns can be mailed to:
  International Flavors & Fragrances
  C/O AMKIRI USA INC.
  521 West 57th Street – 9th Floor
  New York, NY 10019
• You will receive an email confirmation when your return is processed.
• It takes approximately 30 days to process returns and credit your account. Please note that your financial institution may take longer to reflect the transaction. If you have any questions about your return, please email orders@amkiri.com or call 1-212-708-7296 with your name, order number, and a detailed message.

All orders will ship the following business day (in rare cases, it may take up to 3 business days). For domestic orders, USPS usually delivers shipments in up to 3-6 business days. For international orders, USPS shipments may take up to 21-30 business days. Every order will have a tracking number so you can follow your Amkiri package.

If you are in the US and it’s been over 10 business days since you placed your order, or if you are overseas and it’s been over 30 business days since you placed your order, please let us know by emailing with your name and order number. A note for international customers: Occasionally overseas shipments will take a longer time due to the delivery country’s customs. Each customs office is different and Amkiri is not responsible for any fees or tariffs.

By emailing as soon as possible, informing us that you would like to cancel your order. Please include your order number and the reason why you’d like it canceled. As long as the package has not shipped, we can cancel your order and you will receive a full refund.

Please see our specific page for this matter: https://amkiri.com/faq/ under the RETURNS & EXCHANGES Tab.

Please contact business@amkiri.com more information.